In the Five Star Program, we hyper-focus on your guests' experience--from the moment they make an appointment to the time they leave your salon.

​

Your salon’s future is dependent on repeat business. Remember, guest retention is easier than acquisition. 

 

So where do you need help? 

 

1. Branding - a strong brand is your most valuable asset. It sets you apart from others

2. Welcome - first impressions can make or break a salon

3. Consultation - where the experience begins and trust is established

4. Experience - professionalism from the shampoo basin to the stylist's chair

5. Retention - is easier than acquisition! Instill in your clients the desire and need to come back
   
   5+ Follow-up – guest contact after the salon experience shows you value them.​

​

Invest in your success! Level up your salon's service with the Five Star Program.

​

​